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Showing posts with label stories. Show all posts
Showing posts with label stories. Show all posts

Thursday, December 2, 2010

Theme park cast member stories: at Disney World, anyone knows always score

San Francisco Giants win their first World Series Championship reminds me of one of the team's previous tours of the series, this time in 1989, when I was working on Walt Disney World's Magic Kingdom.

The Giants play the Chicago Cubs in the National League Championship series, the right to go to the world series, I drag the Cowboys as a recent Northwestern graduate, but it was a family of Giants fans who walked to the turnstiles on Pirates of the Caribbean today.

I will now take a moment to remind our younger readers on the background.Back in 1989 was the Internet has yet to become a sparkle in Tim Berners-Lee eye. mobile phones were car phones-big, bulky and spent quite simply by estate agents, doctors and lawyers. If you wanted to know a sports score, you either found a TV set and waiting for an update, or if you were a Degenerate gambler, you found a pay phone, which would let you make a call to a "976" line and fed in coins until the message has been recorded so far got to score you want.

Giants fans in my queue would have liked to have observed the game day, but they had planned their Walt Disney World visits for months. They had not expected the Giants make it this far-heck, history had taught them good October belonged to other fans teams.So the game for their missed theme park vacation.

But they still wanted to know the score.There are no televisions in the Magic Kingdom, but I assume that you have guessed that perhaps there was some pause in the premises surrounding the park so that they took. a chance and asked me.

"Hey, would you happen to know the score to the game's Giants-Cowboys, would you?"

I was about to say no, when I remembered my Disney University education: Disney cast members react never, that they are not the answer to a question.They find out.

But how do I find out the score to a baseball playoff system game, standing at the entrance to the Pirates of the Caribbean?

Like any good corporate employee, I decided to kick up this issue corporate ladder.So I called the park control.

Investment cast members don't normally, call control, unless they require an attraction. But hey, I had to get these guests answer.Disney told me I could not say no, so a person on the Disney owe me an answer.

"Hello, this is Robert on Pirates of the Caribbean. This will sound a little unusual, but I have a guest here would like to know the score of the game's Giants-Cowboys and will not tell him that I don't have an answer.Do you know where can I get to score for him? "

To this day I am so proud of the way, I formulated the issue, which I by something else I have ever written.I completely inoculated himself and put the control in a position where they could tell me to buzz.Guest had a question and Disney policy was that he will get the answer.

"Ummmm ... hold on a second."

I could tell that the operator control trying to think of a place where he could kick this question. one-minute passed, but I was not hanging up the phone. While I waited, I chatted up the Giants fans, learn about how they had planned their trip and record them, that I, as a Northwestern Grad rooting for the Cowboys. father was surprised to hear I was from Northwestern, and told me about a colleague, who had gone to NOW, too.

Finally got the control up back on the line. regardless of what he had done to find the answer, it had worked.

"The Giants won: 6-4."

I thanked up, then told the family they were ecstatic.. Father shook my hand and thanked me, as the son of the air pumped with his fist and threw down the entrance hall.

Will, of course, today you are probably just hop on your mobile phone to get a response to a question as. but should Interwebs ever fails to deliver you, it is nice to remember that for large amusement parks such as Disney's when you have a question, they are always someone around who knows the score.

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November 2010 Archive




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Monday, October 25, 2010

Theme park cast member stories: beating heat at Walt Disney World

It's Santa Ana season here in Southern California, where the hot desert winds blow in the Los Angeles Basin, to push the temperatures in the 100s in the valleys. But when I think of really ridiculously hot weather, my thoughts always turn instead ... working in an Orlando theme park in summer.

It has now warm. Stamps from the combination of heat, humidity and the Sun beat down thousands of tourists each year.And more than a few cast members, as well as. my first summer, working inside the relatively mild conditions in the old Mickey Mart store in Undercover, I passed on my way to break an evening, overcome by heat and my lack of fuel up by eating a decent lunch before my Shift.

This event left me strongly aware of the need to take care of the body in the heat.

Each location, I've worked on in Walt Disney World's Magic Kingdom had a large Igloo cooler-and who was first in work in the morning was responsible for fill with ice and water from the nearest food location.Next to each cooler would you often find a stack of pure, white hand towels. pause, we would often Enjoy a towel in the icy water and wrap around the back of our necks, while also drink a cup of water. In Central Florida sauna requires your body a constant stream of hydration to keep sweat flowing. If you do not keep the water arrive, will Soaring your body temperature.

While I grabbed every cup of cold water I could when you work in Tom Sawyer Island rafts, or any other outdoor location on Disney, is I actually tried to avoid air conditioning feature as far as possible, why is that you ask?

I found it moves between warm and cold air more uncomfortable than just acclimating myself to the heat. too much time in AC slowed down my body internal air Crema.Instead be like a car that always stops and starts, I was, I would rather just leave my body cooling system cruise speed motorway, and stop pretending that I do not live in alternative so terribly hot.

At home I held the thermostat to 85. I shopped at a 24-hour grocery, so I could go only after midnight shifts when the contrast between the cold store and outdoor air were as minimum. When you take breaks, I stayed in the lead offices rather than walking down to the stronger a/c in tunnels.

While I accepted the heat, I continued to do my best to avoid Sun. Solar and heat, is two different challenges, as anyone who has been sunburned on a ski slope winter should know.I am always on my sunscreen, since I got dressed for my Shift. And I tried to follow the best advice ever given me by a Florida native: always stand (or park) in the shade.

With my pale, freckled skin, I can't afford what would likely end up with a blistering mistake if I do not protect me from the Sun.

What is your strategy for the management of the heat in amusement parks, Orlando-area? Please share your story in the comments.

More stories from Robert about his time working at Walt Disney World, visit themeparkinsider.com/stories.

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September 2010 Archive




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